Help Center

Frequently Asked Questions

Answers to the questions learners ask most.

Getting Started

4 questions

iGurus is an expert-led e-learning platform offering bite-sized Klips, full courses, AI-powered personalised learning paths, and verified certificates across a wide range of subjects — so you can learn at your own pace, on any device.
Creating an account is free and takes less than a minute. Click here to register and get started right away.
Some courses and Klips are completely free. Others are paid. Browse the full catalogue to see pricing on individual items.
Klips are focused, 5–15 minute lessons designed to deliver one key idea per session. They're perfect when you want to learn something specific without committing to a full course.

Courses & Learning

4 questions

When you use our AI-powered learning features, the platform analyses the topics you've explored and suggests the next Klips or courses most relevant to your goals — helping you build skills in a logical, personalised order rather than searching from scratch.
Yes. Verified certificates are available on completion of eligible courses. Certificates include your name, the course title, and a unique verification link so anyone can confirm their authenticity.
Absolutely. iGurus is fully responsive and works on smartphones, tablets, and desktops — no app download required. Just open your browser and pick up where you left off.
Access details vary by course. The exact access period is shown on each course page before you purchase. Browse courses to check individual listings.

Payments & Refunds

4 questions

Accepted payment methods are displayed at checkout, where you can choose the option that suits you before completing your purchase.
Refund eligibility is described in our Refund & Cancellation Policy. Please review that page for full details before purchasing.
No. The price shown at checkout is exactly what you pay — no surprise charges, no hidden fees.
Yes — we regularly run promotions and coupon codes across courses and Klips. Apply any valid code at checkout before completing your purchase to see the discount reflected in your total.

Instructors

4 questions

If you'd like to share your expertise on iGurus, you can apply through our instructor registration flow. Apply to become a teacher and our team will review your application.
Every instructor application is reviewed by the iGurus team before approval. We check credentials, teaching experience, and content quality to make sure learners get expert-level instruction.
Instructor earnings are calculated from course and Klip sales and paid out on a monthly basis, in line with the payout terms set out in your instructor agreement.
Yes. Once approved, you can create and publish as many courses and Klips as you like from your instructor dashboard.

Account & Privacy

4 questions

Your data is handled in accordance with our Privacy Policy, which describes what we collect, how we use it, and your rights.
Go to the Forgot Password page, enter your email address, and we'll send you a reset link.
We don't currently offer a self-serve account deletion flow. Please contact our support team and we'll process your request promptly.
You can update your name, bio, photo, and other account details anytime from your account settings page.

Still have questions?

Our support team typically responds within 24 hours.

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